UNLOCK THE OPPORTUNITY TO GROW YOUR MONEY
WavpayInvest is a cutting-edge service tailored to Wavpay e-wallet users, allowing them to seamlessly engage in investment activities directly through their e-wallet accounts. This service is intricately linked to platforms provided by our esteemed partners, all of whom hold regulatory licenses from entities such as the Securities Commission of Malaysia.
Given the inherent risks associated with investments and the diverse nature of investment products available, it is imperative for users to grasp the following key points:
Understand Roles
The distinct roles of Wavpay and our investment partners are outlined separately in the Terms of Use governing both the e-wallet and the investment platform provided by our partners.
Investment Balance Display
Users can easily monitor their investment balances within our partner’s investment platform, accessible through the e-wallet. It’s crucial to note that this balance is distinct from your e-wallet balance.
Transaction Flexibility
At any given time, users have the flexibility to buy or sell investment products, provided that the transaction value remains within the confines of their e-wallet transaction limits.
Shariah Compliance
For users interested in Shariah-compliant investment products, references to Shariah compliance should be directed to the Shariah certification accompanying each product.
Given the inherent risks associated with investments and the diverse nature of investment products available, it is imperative for users to grasp the following key points:
- Funds allocated for investment purposes are not classified as e-money, deposits, or protected by the Perbadanan Insurans Deposit Malaysia (PIDM).
- Pricing mechanisms for investment products are determined exclusively on the investment platform managed by our partners.
- Settlement times for cash-out processes are subject to the terms delineated by our investment partners.
Redress of Complaints
Wavpay is responsible for managing user complaints related to the use of the e-wallet app and our investment platform partner will be responsible for managing complaints related to the use of their platform. If users are not satisfied with the handling of their complaints, further recourse options are available:
- Wallet Complaints: Users can escalate e-wallet-related complaints to the Ombudsman for Financial Services (OFS), an independent body dedicated to resolving disputes between financial services providers and their customers.
- Investment-Related Complaints: For complaints regarding investment-related issues, users can seek resolution through the Securities Industry Dispute Resolution Center (SIDREC), a specialized dispute resolution center for the securities industry.